Prepare For a Tech Career Today

Looking for an opportunity to learn new skills and prepare for an entry-level IT support role? We've partnered with Google to offer the Google IT Support Professional Certificate to individuals throughout Maricopa County at a discounted rate. 

Fall Registration Will Open By May 1, 2021!

If you're looking for a more advanced IT program, check out our Amazon Web Services (AWS) Academy courses!

Google IT-Program Description Program Description

Google and CompTIA, the non-profit trade association, have teamed up to help learners gain the skills and credentials needed to launch an IT career. With this comprehensive program, students that successfully complete the Google IT Support Professional Certificate will gain the knowledge needed to sit for the CompTIA A+ Certification Exam and learn skills required for entry-level IT support positions! No prior IT experience is necessary.

Google IT-Why Attend Why Attend?
  • Job Prospect: 215,000 unfilled IT support jobs across the U.S.
  • Median Annual Wage: $53,470
  • Course Timeframe: Less than 6 months when dedicating around 10 hours per week
  • E-certificate: Students will receive an e-certificate upon completion of the program
  • Success Coaching: Participants will be assigned an instructor/success coach who is dedicated to helping you achieve success every step of the way
  • Discounted Cost: Take advantage of this $400 savings now
Google IT-Program Details Program Details

Start Date: TBA
Location: Online
Dates/Times: Class is self-paced, meaning you can start at any time!
Cost: $99 + taxes and fees ($400 off the original course price!)

Want to learn more about this program? Check out our FAQ Guide and our Student Timeline Expectations!

FAQ Guide           Student Timeline Expectations

Curriculum Curriculum

The program includes five courses, each with a dynamic mix of video lectures, quizzes, and hands-on labs and widgets. Individuals will learn about troubleshooting, customer service, networking, operating systems, system administration, and security.

Course 1:  Technical Support Fundamentals
Course 2:  The Bits and Bytes of Computer Networking
Course 3:  Operating Systems and You: Becoming a Power User
Course 4:  System Administration and IT Infrastructure Services
Course 5: 
IT Security: Defense Against the Digital Dark Arts

Google IT-Prereqs Program Requirements
  • Access to a computer with internet access and a webcam
  • Required to upload images of a government issued ID card

Under 6 months is the average time to complete the program when dedicated 10 hours per week.

84% of learners reported that the program had some positive impact on their careers within 6 months.

60% of learners identify as female, Black, Latino, or veteran.

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Meet The Instructor: Stephen Bowes

Professor Stephen Bowes joined the United States Navy in 1983 as a Cryptologist and rapidly promoted through the enlisted ranks and achieved the rank of Command Master Chief while earning both a Bachelor’s Degree at the University of North Florida and his first Master’s Degree (MBA). After retiring from the Navy and working for the US Forest Service as a Radio Program Supervisor, Professor Bowes worked as a high school teacher for 5 years where he maintained the Navy JROTC Google program for website development and Google applications for the Southwest Region and the national program while providing annual training on systems for newly hired instructors. After retiring from teaching high school, Professor Bowes earned his second Master’s Degree (MS) in Data Analytics from Grand Canyon University. 

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Meet The Instructor: Nick Rouse

Professor Nick Rouse has thirty years' experience in several aspects of technology, including programming, cybersecurity, networking, Web development, data analytics, applications, operating systems, and desktop support. Mr. Rouse has taught many subjects within IT areas for Phoenix College since 2005 and is now the department chair of Computer & Information Technology at Phoenix College. Mr. Rouse is also the director of the IT Institute @ Phoenix College in downtown Phoenix, Arizona. Mr. Rouse achieved his bachelor's degree at Arizona State University within the W.P. Carey School of Business and his master's degree at Northern Arizona University in Flagstaff, Arizona.  Professor Rouse has also worked as an IT corporate trainer, training employees at major corporations like Cox Communications, Salt River Project, McKesson Corporation, and Shell. 


Have questions?

Connect with us today by reaching out to our Administrative Specialist, Helen Bland! Just send her an email at or call (480) 461-7823 and include your name, email address, phone number, and zip code to get started.

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The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. A lack of English language skills will not be a barrier to admission and participation in the career and technical education programs of the District. 

The Maricopa County Community College District does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs or activities. For Title IX/504 concerns, call the following number to reach the appointed coordinator: 480.731-8499. For additional information, as well as a listing of all coordinators within the Maricopa College system, visit