MCCCD + Google IT Logos - White

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Google IT Support Professional Certificate

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Looking for an opportunity to learn new skills and prepare for an entry-level IT support role? We've partnered with Google to offer the Google IT Support Professional Certificate to individuals throughout Maricopa County at a discounted rate. 


New Student: Apply For Admission


Current Student: Add To Your Schedule

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Program Description

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Google and CompTIA, the non-profit trade association, have teamed up to help learners gain the skills and credentials needed to launch an IT career. With this comprehensive program, students that successfully complete the Google IT Support Professional Certificate will gain the knowledge needed to sit for the CompTIA A+ Certification Exam and learn skills required for entry-level IT support positions! No prior IT experience is necessary.

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More Opportunities

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Advanced IT Programs: If you're looking for a more advanced IT program, check out our Amazon Web Services (AWS) Academy modules or Azure Administrator certification!


Amazon Web Services Academy


Azure Administrator


Career Opportunities: Now that you've completed your certification, check out the career opportunities that await you with our hiring partners via Pipeline AZ!


Apply For Career Opportunities


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Fall 2023 Registration Now Open!

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New Student: Apply For Admission


Current Student: Add To Your Schedule


Do you need some assistance with registering for non-credit programs? Check out our enrollment guide!


Non Credit Enrollment Guide



Under six months is the average time to complete the program when dedicating ten hours per week
84% of learners reported that the program had some positive impact on their careers within six months
60% of learners identify as female, Black, Latino, or veteran

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Why Attend?

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  1. Job Prospect:
  2. 215,000 unfilled IT support jobs across the U.S.
  3. Median Annual Wage:
  4. $53,470
  5. E-certificate:
  6. Students will receive an e-certificate upon completion of the program
  7. Success Coaching:
  8. Participants will be assigned an instructor/success coach who is dedicated to helping you achieve success every step of the way

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Program Details

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Module Start Date

September 2023




$99 + $15 registration fee (up to a $400 savings!)


- Access to a computer with internet access and a webcam

- Required to upload images of a government-issued ID card


Want to learn more about this program? Check out our FAQ Guide and our Student Timeline Expectations!


FAQ Guide


Student Timeline Expectations

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The program includes five modules, each with a dynamic mix of video lectures, quizzes, and hands-on labs and widgets. Individuals will learn about troubleshooting, customer service, networking, operating systems, system administration, and security.


Module 1:  Technical Support Fundamentals
Module 2:  The Bits and Bytes of Computer Networking
Module 3:  Operating Systems and You: Becoming a Power User
Module 4:  System Administration and IT Infrastructure Services
Module 5:  IT Security: Defense Against the Digital Dark Arts

Ron Monroig

Instructor: Ron Monroig

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Scottsdale Community College | Professor Ron Monroig is a Certified Novell Engineer (CNE) who previously worked for ten years as a Product Development Engineer with Hewlett Packard Logic Systems Division in Colorado Springs, CO and for ten years as an IT Consultant for NetiSys Corporation in Phoenix, AZ. He has been a faculty member with Scottsdale Community College (SCC) for more than 18 years instructing courses in: CompTIA A+, Network+, Linux+, RedHat RHCSA, VMware VCR6-DCV. Ron even designed and built the Virtual Data Center lab for SCC! He holds a Bachelor of Science in Electrical Engineering from the University of Colorado at Colorado Springs and a MBA, Technology Management from the University of Phoenix.


Contact Ron:

Matthew Tengalia

Instructor: Matt Tenaglia

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Mesa Community College | Professor Matt Tenaglia has worked within many different sectors of the IT industry for the past eight years - everything from owning a small IT company to working in senior level engineering roles. He obtained his Bachelor Degree at Arizona State University in Business and Data Science and has since come back to Mesa Community College (MCC) to gain career specific certifications, as well as an Associates Degree in Networking and Systems Administration. Professor Tenaglia is a VMware Certified Professional for Datacenter Virtualization and has experience with Red Hat Enterprise Linux, Windows Server, Ansible, and many other modern IT technologies. Now an Adjunct faculty with MCC, Professor Tenaglia has a passion for teaching and passing on his knowledge from real world experiences.


Contact Matt:



Ready to get started?

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Connect with us today by filling out the form or reaching out to us at!


The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. A lack of English language skills will not be a barrier to admission and participation in the career and technical education programs of the District.


The Maricopa County Community College District does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs or activities. For Title IX/504 concerns, call the following number to reach the appointed coordinator: 480-731-8499. For additional information, as well as a listing of all coordinators within the Maricopa College system, visit