Maricopa Corporate College has partnered with the NRF Foundation to offer the RISE Up intermediate course - Customer Service & Sales. This course is perfect for you if you are interested in or currently working in a customer-facing role, whether in retail or another industry.
You will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs, and closing sales. You’ll also gain crucial workplace skills that include problem-solving, working in teams, reading customer body language, and increasing customer satisfaction and retention.
Our online course takes just 14 hours to complete and you can use any computer or tablet. Our dynamic curriculum includes videos, interactive exercises and self-check quizzes. You can work at your own pace to complete the training.
At the end, you’ll receive a printable completion certificate, digital badge and a credential you can list on your resume, showing you’re ready for jobs that are in high demand right now.
SELF-PACED ONLINE | $165.00
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IN-PERSON | COMING SOON! |
Please fill out the interest form.
The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. A lack of English language skills will not be a barrier to admission and participation in the career and technical education programs of the District.
The Maricopa County Community College District does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs or activities. For Title IX/504 concerns, call the following number to reach the appointed coordinator: 480-731-8499. For additional information, as well as a listing of all coordinators within the Maricopa College system, visit http://www.maricopa.edu/non-discrimination.